Hold Brothers Graybox Support

Graybox system hours of operation:
    Monday through Friday 6:00am to 8:00pm EST

Graybox v7.0 beta 3 here

Graybox Analytics 8.5.8 is now available. Click here to install/update

Graybox Risk Manager 38.5.0 - Click here to get the update

Live Remote Assistance

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How to Get Support:

A member of our support team will talk with you first to determine the nature of the problem. Please call 646-745-2222 or Email support@hold.com to request assistance. Note that you must call or Email first before a live support member can assist you.

How It Works:

Step 1: Download the exe and run.
Step 2: Once you are on the phone with a member of our support team, you will be asked to give id and password.

 

 

Call Support 646-745-2122 if you need help or have any questions